The Helpers Organization Financial Assistance Program is a part of our Supportive Services Program. The program is designed to help people and families who meet certain income requirements.
What does financial assistance cover?
~Support for Financial Assistance (THOFAP) for essential services including utilities, & housing provided to clients with a one-time contribution within a 12 month (1 year) calendar year when payment was submitted. The intent of these funds is to support a client for a short-term solution. Please see income requirements on the last page.
If approved, we will pay the remaining $75 on your past due or disconnected utility.
If approved, we will pay the remaining $100.00 on your past due rent.
We cannot guarantee that you will qualify for financial assistance, even if you apply.
APPLICANTS ARE APPROVED ON A FIRST COME FIRST SERVED BASIS.
WE WILL NOT RESPOND TO YOUR APPLICATION IF WE DO NOT RECEIVE THE PROPER PAPERWORK.
We will notify you of the final determination of eligibility and appeal rights, if applicable, within 24 hours of receiving a complete financial assistance application, including documentation of income.
By submitting a financial assistance application, you give your consent for us to make necessary inquiries to confirm financial obligations and information.
• Direct cash payments to clients are not permitted
• We will not be able to help with a 24 or 48 hour shut off notice or eviction
• NO HAND WRITTEN LETTERS FROM LANDLORDS, MUST BE ON A COMPANY LETTERHEAD
AND MUST HAVE A POINT OF CONTACT.
• MUST HAVE ACCOUNT NUMBER AND PAYMENT AMOUNT AND DATE ON RECEIPT FOR UTILITY/RENTAL HELP.
~No funds may be used for any expenses associated with the ownership or maintenance of a privately owned motor vehicle.
If you have questions or need help completing this application: Please contact a Community Resources Advocate at 757-575-2683 or 757-769-2815
(hours for help with application M, T, & F, from 9am-11:30am/1:30pm-4:30pm)
In order for your application to be processed, you must:
□ Provide us information about your family
Fill in the number of family members in your household (family includes people related by birth, marriage, or adoption who live together)
□ Provide us information about your family’s gross monthly income (income before taxes and deductions, if you have no income please complete page 7 of application)
□ Provide documentation for family income and declare assets
□ Attach additional information if needed
□ Sign and date the form
□ Provide copy of current bill with past due balance, unlawful detainer
□ PROVIDE A COPY OF MOST RECENT PAYMENT MUST BE ALL BUT THE REMAINING $75.00(Utilities) OR $100.00(Rental)
PLEASE NOTE IF WE DON”T RECEIVE YOUR PAPERWORK WITHIN 24 HOURS OF SUBMISSION WE WILL DENY YOUR APPLICATION!!
Fax all documentation to: The Helpers Organization, ATTN: HSSP
950 Philpotts Rd. Norfolk, VA 23513 or ATTN: HSSP FAX: 888-335-1336 Be sure to keep a copy for yourself.
We want to help. Please submit your application promptly!
You can complete your application online by clicking here